Gaming on crickexx should always be fun — a form of entertainment, not a way to make money or escape problems. We take responsible gaming seriously and give every member the tools they need to stay in control of their play.
Treat every session as leisure, not income. Set a budget before you start and stick to it.
Use our built-in tools to set limits, take breaks, or exclude yourself at any time.
Our support team is available 24/7. If gaming stops being fun, reach out immediately.
Responsible gaming means playing within your means, keeping gaming as a form of entertainment, and recognising when it might be becoming a problem. At crickexx, we believe that every member deserves to enjoy our platform safely — and that means giving you the information and tools to make informed decisions about how you play.
Gaming is a popular pastime for millions of people in Bangladesh. Most members play for fun, enjoy the excitement of the games, and walk away when their session is done. But for a small number of people, gaming can become more than just entertainment. It can start to affect their finances, relationships, and mental wellbeing. Crickexx is committed to identifying those situations early and providing real, practical support.
The responsible gaming tools on crickexx are built directly into your account. You do not need to contact support to use them — you can activate deposit limits, session reminders, and self-exclusion directly from your account settings at any time, day or night.
Remember: Gaming should never be used as a way to recover financial losses, solve money problems, or cope with stress. If you find yourself gaming for these reasons, please use our self-exclusion tool and contact our support team at [email protected].
Crickexx provides a full suite of responsible gaming tools that are available to every member at no cost. Here is a detailed breakdown of each tool and how to use it.
Set a daily, weekly, or monthly cap on how much you can deposit into your crickexx account.
Set a maximum session duration. When your time is up, you will receive a notification and be logged out.
Receive periodic on-screen reminders showing how long you have been playing and your net session result.
Take a short break from gaming — 24 hours, 7 days, or 30 days — without permanently closing your account.
Temporarily or permanently exclude yourself from crickexx. Requests are processed within 24 hours.
Cap the maximum amount you can lose in a single day, week, or month across all games on crickexx.
To activate any of these tools, log in to your crickexx account, go to Account Settings, and select the Responsible Gaming section. Changes to limits that make them more restrictive take effect immediately. Changes that relax a limit require a 7-day cooling-off period before they come into force — this is a deliberate safeguard to protect you from impulsive decisions.
Most people who play on crickexx do so without any issues. But it is important to be honest with yourself about your gaming habits. The following are warning signs that gaming may be becoming a problem. If you recognise any of these in yourself or someone you know, please take action immediately.
Chasing losses: Continuing to play after losing in an attempt to win back money you have lost. This is one of the most common and dangerous patterns in problem gambling.
Gaming with money you cannot afford to lose: Using money set aside for rent, food, bills, or other essential expenses to fund your gaming sessions.
Hiding your gaming: Lying to family members or friends about how much time or money you spend on gaming, or feeling the need to keep your gaming secret.
Gaming to escape problems: Using gaming as a way to cope with stress, anxiety, depression, or other personal difficulties rather than addressing them directly.
Neglecting responsibilities: Missing work, neglecting family duties, or withdrawing from social activities because of time spent gaming on crickexx or elsewhere.
Inability to stop: Feeling unable to stop playing even when you want to, or feeling restless and irritable when you try to cut down on gaming.
Answer the questions below honestly. This is not a clinical tool, but it can help you reflect on your gaming habits. Select the answer that best describes your experience over the past 30 days.
If gaming is causing you distress, our support team is available around the clock. You can also activate self-exclusion instantly from your account settings.
Crickexx is strictly for adults aged 18 and over. We use age verification checks during registration and will close any account found to belong to a minor immediately.
Setting responsible gaming limits on crickexx takes less than two minutes. Follow these steps to put the right guardrails in place before your next session.
Go to crickexx.app and sign in with your registered mobile number and password.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. All available tools are listed here.
Select the tool you want to activate — deposit limit, session timer, cool-off period, or self-exclusion — and enter your preferred values.
Confirm your selection. Restrictive limits take effect immediately. Relaxing a limit requires a 7-day waiting period for your protection.
Six ways crickexx actively works to keep every member safe, informed, and in control of their gaming experience.
Every new member on crickexx must verify their age during registration. We use identity document checks to confirm that all members are 18 or older before they can deposit or play.
Our platform monitors gaming patterns for signs of problem behaviour — such as rapid deposit sequences, extended sessions, or sudden changes in play volume — and flags accounts for review.
If you need to stop playing, crickexx can exclude your account within 24 hours of your request. During exclusion, you will not be able to log in, deposit, or receive any promotional communications.
Enable reality check notifications to receive regular on-screen reminders of how long you have been playing and your net win or loss for the session. Knowledge is the first step to control.
All crickexx support staff receive training in responsible gaming awareness. They are equipped to identify members who may be struggling and to guide them towards the right tools and resources.
Crickexx does not offer credit facilities or allow members to play on borrowed funds. You can only play with money that you have deposited into your account — no exceptions.
Crickexx is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple safeguards in place to prevent underage access.
If you share a device with younger family members, we strongly recommend using your device's parental control features to restrict access to gaming websites. You should also never share your crickexx login credentials with anyone, including family members.
If you suspect that a minor has accessed or registered on crickexx, please contact us immediately at [email protected]. We will investigate and take action within 24 hours.
If you are under 18: You are not permitted to use crickexx under any circumstances. Please leave the site now. If you are struggling with gaming-related issues, please speak to a trusted adult.
Responsible gaming is not just a policy at crickexx — it is part of how we build the platform. Join thousands of members in Bangladesh who enjoy crickexx as entertainment, with the tools and support to keep it that way.